Privacy Policy

Effective Date: 2 April 2026 This Privacy Policy explains how Suzhou Yaozhikang Technology Co., Ltd. ("we", "us", or "our") collects, uses, stores, and protects information when you use the SensoriX mobile application ("SensoriX" or the "App"). 1. Information We Collect We may collect and process the following categories of information: a. Account Information When you sign up for or use SensoriX, we may collect account-related information such as your email address, phone number, username, and authentication-related information. b. Recipient / Household Information The App allows users to add recipients and switch between recipients within the same household. We may collect and store recipient-related information that you provide through the App. c. Device Binding Information When you bind the App to a supported hardware device using a pairing code displayed on the device, we may collect and store device binding information necessary to associate the App account with the device. d. Measurement and Health-Related Data SensoriX displays measurement results, historical records, and trend analysis data retrieved from our backend servers. We may store and process such data in order to provide these features to you. e. Technical and Usage Information We may collect technical information such as app version, device model, operating system version, error logs, crash information, and service logs to maintain app performance, security, and reliability. 2. How We Use Information We use the collected information to: - create and manage user accounts; - authenticate sign-in and protect account security; - support device binding and app-device association; - display measurement results, history data, and trend analysis; - support recipient management and switching within the same household; - maintain service functionality, troubleshooting, and data consistency; - improve system stability and user experience; - comply with legal, regulatory, and security obligations. 3. Data Storage and Security User information and app-related data are stored on our backend servers. We use reasonable administrative, technical, and organizational measures to protect data against unauthorized access, loss, misuse, or disclosure. 4. Data Sharing We do not sell personal data. We do not share personal data with third parties for advertising purposes. We may share data with service providers or infrastructure providers that support hosting, system maintenance, security, analytics, customer support, or other operational services, only where necessary to provide and maintain the App. We may also disclose information where required by law, regulation, legal process, or to protect our rights, users, or systems. 5. Data Retention We retain account information and associated app data for as long as necessary to provide the App and related services, maintain security, resolve disputes, enforce agreements, and comply with legal obligations. When an account deletion request is completed, we will delete or de-identify associated data within a reasonable period, unless retention is required for legal, security, fraud prevention, audit, or compliance purposes. 6. Account Deletion and Data Deletion Users may request deletion of their SensoriX account and associated data through the in-app account deletion path (if available) or through our website account deletion page. For account deletion requests submitted through the website, please visit: https://www.sensorihealthcare.com/delete-account
We may require reasonable verification of account ownership before completing an account deletion request.
Some limited information may be retained where necessary for legal compliance, security, fraud prevention, dispute resolution, or other legitimate operational purposes. 7. Children SensoriX is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate authorization. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. 9. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: sensorihealthcare@gmail.com Suzhou Yaozhikang Technology Co., Ltd.